Policies

Refunds & Returns


If an item is in any way defective, I will repair it to your satisfaction (shipping charges apply). If you are just not happy with your purchase and I cannot rework the design to your satisfaction (restringing and shipping apply) I will refund your Purchase price but a 30% return fee may be applied to cover the cost of my design time and unrecoverable materials.

Please be aware Refunds do not include Shipping/Postage, the item must also be returned in all original packaging at your cost.

I cannot be held responsible for broken beads, findings or wires after months of wear by the owner.

Please do not wear this jewellery into the pool, ocean or shower as this may damage or weaken your jewellery.

 

What size is the bead hole?


The majority of my hand crafted Lampwork Glass Beads are made on a 1/16" mandrel , but I do on occasion choose to use a 3/32" mandrel.

The detailed Bead descriptions will include information specific to each bead set including the hole size.
 

Are your beads durable?

 

Yes, all my handmade Lampwork Glass Beads are annealed in a digitally controlled kiln.

In addition all beads are inspected for imperfections and the holes are well cleaned, prior to being offered for sale.